Terms of Service
Terms of Service
SMS Terms of Service & Conditions
1. Program Description & Consent
By opting into our SMS messaging program (via direct booking checkboxes, pre-arrival forms, or keyword text-in), you explicitly agree to receive transactional and informational text messages from Outside Metro LLC. These messages include, but are not limited to, booking confirmations, rental check-in details, door access codes, property rules, maintenance dispatch notices, and checkout reminders. Consent to receive text messages is not a required condition of renting any property or completing a booking.
By opting into our SMS messaging program (via direct booking checkboxes, pre-arrival forms, or keyword text-in), you explicitly agree to receive transactional and informational text messages from Outside Metro LLC. These messages include, but are not limited to, booking confirmations, rental check-in details, door access codes, property rules, maintenance dispatch notices, and checkout reminders. Consent to receive text messages is not a required condition of renting any property or completing a booking.
2. Message Frequency
Message frequency varies based on your reservation status and the level of guest service required during your stay. Standard interactions include pre-arrival logistics, active-stay support, and a single post-stay checkout reminder.
Message frequency varies based on your reservation status and the level of guest service required during your stay. Standard interactions include pre-arrival logistics, active-stay support, and a single post-stay checkout reminder.
3. Cost and Carriers
Outside Metro LLC does not charge a fee for our text messaging program. However, standard message and data rates may apply from your wireless provider depending on your mobile plan. We are not liable for delayed or undelivered messages. Supported carriers include all major US and Canadian mobile operators.
Outside Metro LLC does not charge a fee for our text messaging program. However, standard message and data rates may apply from your wireless provider depending on your mobile plan. We are not liable for delayed or undelivered messages. Supported carriers include all major US and Canadian mobile operators.
4. How to Opt-Out (STOP)
You can cancel and opt out of this SMS service at any time. Simply reply STOP, CANCEL, QUIT, UNSUBSCRIBE, or END to any text message you receive from us. Upon receiving your command, our system will send you one final text message to confirm that you have been successfully unsubscribed. After this confirmation, no further automated text messages will be sent to your device unless you choose to re-opt-in by replying START.
You can cancel and opt out of this SMS service at any time. Simply reply STOP, CANCEL, QUIT, UNSUBSCRIBE, or END to any text message you receive from us. Upon receiving your command, our system will send you one final text message to confirm that you have been successfully unsubscribed. After this confirmation, no further automated text messages will be sent to your device unless you choose to re-opt-in by replying START.
5. How to Get Help (HELP)
If you experience any issues or need technical assistance with our messaging program, reply to any text with the keyword HELP. Alternatively, you can reach our guest services team directly by calling 406.250.5614 or emailing tess@outsidemetro.com.